Shipping Policy
Welcome to Nakoart. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from our store at Nakoart. We are committed to providing reliable delivery services, transparent shipping information, and timely customer support for all purchases, including jackets, T-shirts, and hoodies.
Please read this policy carefully before placing your order. By placing an order with Nakoart, you agree to the terms outlined below.
1. Order Processing Overview
At Nakoart, every order is carefully reviewed, prepared, packed, and shipped to ensure product quality and accurate delivery. Orders are processed during our normal business operating days and are shipped using trusted national carriers.
| Shipping Detail | Information |
|---|---|
| Order Processing Days | Monday – Friday |
| Order Processing Time | 1 Business Day |
| Daily Order Cut-Off Time | 5:00 PM EST |
| Orders Placed After Cut-Off | Processed Next Business Day |
| Weekend & Holiday Processing | Not Processed |
Orders submitted before 5:00 PM EST on a business day are typically processed within the same processing cycle. Orders submitted after the cut-off time, on weekends, or on holidays will begin processing on the next business day.
2. Shipping Destinations
Nakoart currently ships to customers within the United States. We strive to provide dependable delivery coverage across residential and commercial addresses.
Customers are responsible for ensuring that all shipping information submitted during checkout is complete and accurate. Incorrect or incomplete addresses may result in shipping delays, failed deliveries, or additional carrier charges.
3. Shipping Methods and Delivery Carriers
To ensure dependable service and delivery coverage, Nakoart partners with leading shipping carriers in the United States.
Delivery Services & Tracking
Orders may be delivered using any of the following carriers:
- USPS
- UPS
- FedEx
Carrier selection is determined based on package size, destination, logistics availability, and operational efficiency.
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. Customers may use the tracking number to monitor shipment progress directly through the carrier’s website.
Tracking updates may take up to 24–48 hours to appear after shipment confirmation has been issued.
4. Shipping Rates
Nakoart offers a simple flat-rate shipping structure for all eligible orders.
| Shipping Method | Estimated Transit Time | Shipping Cost |
|---|---|---|
| Standard Shipping | 2–6 Business Days | $6.99 Flat Rate |
Shipping charges are calculated and displayed during checkout before payment is completed.
The flat shipping fee applies per order unless otherwise stated during promotional campaigns or limited-time offers.
5. Estimated Delivery Timeline
Delivery timelines include both handling/processing time and carrier transit time.
| Stage | Estimated Time |
|---|---|
| Handling / Processing Time | 1 Business Day |
| Shipping Transit Time | 2–6 Business Days |
| Total Estimated Delivery | 3–7 Business Days |
Please note that delivery estimates are not guaranteed delivery dates. Actual delivery times may vary depending on shipping destination, carrier operations, severe weather conditions, peak holiday seasons, unexpected logistical disruptions, or high order volumes.
Nakoart is not responsible for delays caused by shipping carriers or circumstances beyond our control.
6. Order Cut-Off Time
Orders placed before 5:00 PM EST from Monday through Friday are entered into our active processing queue for the current business day.
| Order Time | Processing Start |
|---|---|
| Monday at 2:00 PM EST | Monday |
| Monday at 7:00 PM EST | Tuesday |
| Friday at 8:00 PM EST | Monday |
| Saturday or Sunday | Monday |
Business days do not include weekends or major holidays.
7. Order Confirmation and Tracking Information
After placing your order, you will receive a confirmation email acknowledging receipt of your purchase.
Once your shipment has been dispatched, a second email will be sent containing shipping confirmation, tracking number, carrier information, and estimated delivery progress.
Customers are encouraged to monitor tracking updates regularly after shipment.
8. Delayed Deliveries
While most packages arrive within the estimated timeframe, delays may occasionally occur due to external factors outside our direct control.
- Severe weather events
- Carrier operational delays
- Transportation disruptions
- Incorrect shipping information
- Remote delivery locations
- Seasonal shipping congestion
If your order experiences an unusual delay, please contact us so our support team can assist with carrier communication and shipment investigation.
9. Lost, Missing, or Stolen Packages
If tracking information indicates that your package has been delivered but you cannot locate it, we recommend checking around your delivery location, asking household members or neighbors, and contacting the shipping carrier directly.
If the package still cannot be located, please contact our support team.
10. Incorrect Shipping Addresses
Customers are responsible for entering accurate shipping information during checkout.
If an incorrect address is submitted, please contact us immediately at [email protected] before the order ships.
Once an order has entered shipment processing or has been dispatched, address modifications may not be possible.
11. Failed Delivery Attempts
Shipping carriers may attempt delivery multiple times depending on their policies and the shipping location.
If delivery cannot be completed successfully, the package may be held at a local carrier facility, returned to sender, or require customer pickup.
12. Shipping During Peak Seasons
Delivery estimates may be extended during high-volume periods including major holidays, seasonal sales, promotional events, and national shipping surges.
Nakoart recommends placing orders early during peak seasons to avoid potential delivery delays.
13. Multiple Item Orders
Orders containing multiple products, including jackets, hoodies, and T-shirts, may occasionally ship separately depending on inventory availability, warehouse logistics, package size limitations, or carrier optimization.
14. Shipping Restrictions
Certain delivery locations or logistical conditions may restrict shipment availability.
Nakoart reserves the right to limit shipping availability, refuse shipment to inaccessible regions, cancel orders with unverifiable delivery information, or delay shipment verification for security purposes.
15. Damaged Packages and Products
If your package arrives visibly damaged, please photograph the package and product, retain all original packaging materials, and contact our support team promptly.
Damage claims should be reported as soon as possible after delivery to allow timely review and carrier coordination.
16. International Shipping
At this time, Nakoart primarily serves customers within the United States.
If international shipping becomes available in the future, additional information regarding customs processing, duties and taxes, import regulations, and international carrier partnerships will be published on our website.
17. Shipping Policy Updates
Nakoart reserves the right to update or modify this Shipping Policy at any time without prior notice.
Customers are encouraged to review this page periodically for the latest shipping information.
18. Customer Support
Nakoart is committed to providing responsive customer support regarding shipping questions, tracking assistance, and delivery concerns.
| Support Detail | Information |
|---|---|
| Store Name | Nakoart |
| Support Email | [email protected] |
| Support Hours | 8:00 AM – 7:00 PM EST |
| Support Days | Monday – Saturday |
For assistance regarding order tracking, shipping status, delivery concerns, address corrections, missing packages, or shipping inquiries, please contact our customer support team during normal operating hours.
19. Acceptance of Shipping Terms
By placing an order through Nakoart, customers acknowledge and accept the terms outlined in this Shipping Policy, including processing times, shipping estimates, carrier responsibilities, and delivery procedures.
We appreciate your trust in Nakoart and remain committed to delivering quality jackets, hoodies, and T-shirts with reliable shipping service and transparent communication throughout the fulfillment process.